Legal
Contact Support
We're here to help with purchases, pass assignment, invoices, workshops, and check-in.
For the fastest response, email us from the address used at checkout or on your attendee account. Include your order reference (e.g. EVT-2026-…) when your question is about a specific purchase.
Common topics
- Order confirmation or invoice (including GST details)
- Assigning passes or T-shirt add-ons to attendees
- Workshop selection or locked picks
- Refund requests — see our Cancellation Policy
- Login, password reset, or account access
- Check-in, badge, or QR code issues at the venue
Response time
We aim to reply within one business day during the registration period. Closer to the event, allow up to 48 hours during peak volume.